Terms of Service

Terms of Service for TheColdCases.com

Effective Date: July 7, 2025

Welcome to TheColdCases.com, a publication hosted on Substack. By accessing or using this website, subscribing to our content, or interacting with us in any way, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website or services.


1. About TheColdCases.com

TheColdCases.com is an independent true crime journalism and advocacy publication authored and managed by Dustin Terry. Our mission is to spotlight unsolved murders, missing persons cases, and injustices, and to amplify the voices of victims, families, and investigators.

This site is hosted by Substack.com, and your use of this site is also subject to Substack’s own Terms of Use and Privacy Policy.


2. User Eligibility

To use or access TheColdCases.com, you must be at least 13 years old. If you are under 18, you must have permission from a parent or legal guardian.


3. Intellectual Property

All original content, including articles, graphics, videos, interviews, and logos on TheColdCases.com, is owned by Dustin Terry unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited without prior written permission.

You may:

  • Share links to articles publicly.

  • Quote small portions (with attribution) for educational or journalistic purposes.

  • Subscribe and access paid or free content as permitted.

You may not:

  • Copy entire articles for reposting without permission.

  • Misrepresent our content or authorship.

  • Use any content from TheColdCases.com to harass, defame, or endanger others.


4. Commenting and Community Guidelines

We encourage thoughtful and respectful conversation in our comment sections, forums (if enabled), and through any interactive features.

By posting comments or submitting content, you agree that you will not:

  • Post defamatory, hateful, or unlawful material.

  • Harass, impersonate, or abuse other users.

  • Share personal or private information without consent.

  • Spam or promote unrelated content.

We reserve the right to remove comments or block users who violate these standards.


5. Subscriptions and Payments

Some content on TheColdCases.com may require a paid subscription through Substack. By subscribing:

  • You agree to the pricing, billing frequency, and refund policies outlined by Substack.

  • You may cancel your subscription at any time through your Substack account settings.

  • We do not manage or store your payment details; all transactions are handled securely by Substack and their third-party processors.


6. Reporting Inaccuracies or Sensitive Information

We strive for accuracy and empathy in every story. If you are a family member, law enforcement official, or have verifiable insight into a case and believe something needs correcting or removing, please contact us directly at Dustin@TheColdCases.org.

We will review all requests carefully and respectfully.


7. Disclaimer

  • All information is provided for educational, journalistic, and advocacy purposes only.

  • We do not provide legal, psychological, or forensic advice.

  • Content may include graphic or emotionally challenging material related to crime, violence, and missing persons. Viewer discretion is advised.

We do not guarantee the accuracy, completeness, or currentness of the content. Opinions and interpretations expressed are those of the author and do not necessarily reflect those of any law enforcement or governmental agency.


8. Limitation of Liability

To the fullest extent permitted by law, TheColdCases.com and Dustin Terry are not liable for:

  • Any direct or indirect damages resulting from the use of the site.

  • Comments or content posted by third parties.

  • Case outcomes or reader actions based on our reporting.


9. Changes to the Terms

These Terms may be updated periodically. Continued use of TheColdCases.com after changes are posted constitutes your acceptance of the revised Terms. The most current version will always be available at www.thecoldcases.com/p/terms-of-service.


10. Contact

For questions, suggestions, or concerns, please email us at:

📧 Dustin@TheColdCases.org

Thank you for being part of TheColdCases.com community, where justice has no expiration date.