Questions answered in this file

Can online sleuths help solve cold cases?

Yes, they have contributed by finding records and matching unidentified and missing persons, but speculation can also cause harm.

How can families reduce online speculation?

Share one authoritative source with sourced facts, approved photos and the tip line, and correct errors politely when they appear.

Should tips be posted publicly online?

No. Tips should go to the investigating agency or tip line, since public posts can alert offenders and compromise evidence.

What should researchers avoid posting online?

Personal information about living people, names of uncharged individuals, holdback details and theories presented as facts.

What can families do about harassment in online groups?

Set clear boundaries, report harmful content to moderators and platforms and step back from discussions that become distressing.