Questions answered in this file

How can a family add their loved one's case?

Create a free community archive record in five steps without an account, then update it later through your private edit link.

Are volunteer roles paid?

No. Interviewer and writer roles are voluntary and credited, with agreed records or travel costs reimbursed case by case in writing.

How do professionals join the directory?

Write a profile on the directory page and complete payment of $9.99 a month; the listing can be cancelled at any time.

What should I do if I have information about a case?

Share it with the investigating agency, and contact the newsroom if you want it considered for reporting, without posting theories online.

Is financial support tax-deductible?

No. The Cold Cases is an independent for-profit company, so direct support is not a tax-deductible charitable donation.